In a Vested Outsourcing relationship organizations work together upon a foundation of trust where there is mutual accountability for achieving the outcomes. The five key rules of a sound outsourcing partnership set the stage for companies to take their outsourcing relationships to the next level - a true vested performance partnership.

Laying the Foundation – What’s in it for We?

Any Vested Outsourcing relationship flourishes best in a culture in which participants work together to ensure their mutual success. While many organizations boast that they have solid partnerships in place, the University of Tennessee’s experience and research has found that most organizations really want to enhance and push their own self-interest. This is often known [...]

Rule# 1 Focus on Outcomes, Not Transactions

Any Vested Outsourcing relationship flourishes best in a culture in which participants work together to ensure their mutual success. In essence, Vested Outsourcing buys desired outcomes, not individual transactions. The service provider is paid based on its ability to achieve the mutually agreed desired outcomes. Success in Vested Outsourcing requires engagement of five rules. Here [...]

Rule# 2 Focus on the What, Not the How

Any Vested Outsourcing relationship flourishes best in a culture in which participants work together to ensure their mutual success. In essence, Vested Outsourcing buys desired outcomes, not individual transactions. The service provider is paid based on its ability to achieve the mutually agreed desired outcomes. Success in Vested Outsourcing requires engagement of five rules. Here [...]

Rule#3 Agree on Clearly Defined and Measurable Outcomes

Success in Vested Outsourcing requires engagement of five rules. Here we examine the third of those five rules: Agree on clearly defined and measurable outcomes.

Rule #4 Optimize Pricing Model Incentives

The fourth hallmark of a Vested Outsourcing partnership is a properly structured price model that incorporates incentives for the best cost and service trade-off.

Rule# 5 Governance Structure Should Provide Insight, not Merely Oversight

Any Vested Outsourcing relationship flourishes best in a culture in which participants work together to ensure their mutual success. In essence, Vested Outsourcing buys desired outcomes, not individual transactions. The service provider is paid based on its ability to achieve the mutually agreed desired outcomes. Success in Vested Outsourcing requires engagement of five rules. Here [...]