Most of us probably remember being warned by Mom that too much of a good thing can be bad for you (perhaps while you were gobbling up your Halloween candy). The same concept applies to measurement of outsource providers. The hallmark of the “Measurement Minutiae” ailment is trying to measure everything. The sheer volume of [...]
The saddest of all ailments is the one we call the Power of Not Doing. We recently observed a case of it at a Fortune 50 company. A senior manager was demonstrating what a great job her company had done on establishing measures. Company executives had signed up for a seminar to learn how to [...]
“Vested Outsourcing – The Next Generation of Outsourcing” appeared in the July 2009 issue of the Warehousing Forum. The article centers on the 10 ailments of traditional outsourcing agreements.
