There’s obvious and growing evidence to support the idea that vesting together and closely sharing your outsourcing destiny results in continuing success. A great example of this occurred in mid-November when Jaguar posted the highest score among all luxury brands in America in the J.D. Power and Associates 2010 Sales Satisfaction Index study. Jaguar is [...]
Earlier this year I wrote about courage, patience, trust and loyalty in logistics, based on a shipper’s gutsy decision on transportation rates. Adrian Gonzalez originally brought this up in an ARC Logistics Viewpoints newsletter/blog post in February. He talked about how a Fortune 500 company could have saved a stack of money in transportation costs by [...]
The evidence is building that the Vested Outsourcing message is catching on, if I do say so myself, since my book, Vested Outsourcing: Five Rules That Will Transform Outsourcing, was published in February. More evidence of its growing buzz comes from a white paper written by ARC Advisory Group’s Adrian Gonzalez on behalf of Unipart [...]
