Stephanie Overby, of CIO Magazine,  details 7 practical tips outsourcing researchers have gathered for more productive, profitable, and peaceful outsourcing relationships between customers and services providers from the work of economist and Nobel Prize winner Dr. Oliver Williamson.

It may seem counter-intuitive – or even counter-productive! — to invite an economist to negotiate your next 3PL contract, as recommended by Adrian Gonzales in a Logistics Viewpoints blog entry earlier this month. But would you rather have a lawyer do it? Really? Gonzalez does make a point, and in entertaining style, featuring background music [...]

The recent International Association of Contracting and Commercial Management report on  contract terms has got me thinking of the terminology we use to describe how an outsourcing contract should operate over time. As we move to the Vested Outsourcing world of cooperative, mutually-beneficial, performance- and outcomes-based contracts based on the transforming power of the Five [...]

If you’re in outsourcing then you know about the importance of the contract. The contract is the essential foundation, but it’s not a document that exists in vacuum. Equally essential is the art, attitudes and techniques that go into achieving the best contract possible, and then proactively managing it over its term. That is where [...]