Many of you probably remember the bestselling book Getting to Yes by Roger Fisher and William L. Ury, and its influential take on negotiation and cooperation. I’m thinking about this book today in a couple of respects. First,  it was published about 20 years ago at about the same time that modern outsourcing began to [...]

Stephanie Overby, of CIO Magazine,  details 7 practical tips outsourcing researchers have gathered for more productive, profitable, and peaceful outsourcing relationships between customers and services providers from the work of economist and Nobel Prize winner Dr. Oliver Williamson.

The recent International Association of Contracting and Commercial Management report on  contract terms has got me thinking of the terminology we use to describe how an outsourcing contract should operate over time. As we move to the Vested Outsourcing world of cooperative, mutually-beneficial, performance- and outcomes-based contracts based on the transforming power of the Five [...]

If it seems like I’m a little stuck lately on Oliver Williamson’s Nobel Prize-winning research on Transaction Cost Economics (TCE), and specifically how he has tied outsourcing contracts and supply chain dynamics to his TCE research, it’s because I am. Stuck may not be the right word actually, it’s more like really impressed and fascinated [...]