2012 Outsourcing Wish List: Collaboration and Sustainability Please!

This is the time of year for trend lists and predictions. Usually they are mostly wrong or well, predictable. There are some that are worth paying attention to however. One is the International Association of Outsourcing Professionals’ Top Outsourcing Trends for 2012. For instance, IAOP says we should watch out for more M&As and consolidation [...]

Honesty, Arrogance, Trust and Coldplay

Listening to Coldplay’s “Viva La Vida” (song and lyrics here) brings together a number of thoughts about how we deal with ourselves and each other, both in our personal and business relationships. Specifically, I’m thinking about the need for cooperation, self-knowledge and the absolute necessity for honesty. It’s a great song with a great beat [...]

A Nobel Laureate Who Says Globalization Needs Fixing

For the most part the economics of outsourcing series has examined the big thinkers in economics who have influenced the development of modern outsourcing. Today I’ll put the focus on Joseph E. Stiglitz, whose work has the power to influence how companies think about globalization. Joseph E. Stiglitz, a professor at Columbia University, received the [...]

Psychology of Outsourcing, Part 8: Thomas D. Gilovich, Decisions and Behavioral Economics

Many of the mistakes we make when outsourcing stem from a failure to recognize and account for the psychology that surrounds decision-making. Then businesses compound the problem by using poor judgment when reacting to the results of those decisions. Psychologist Thomas D. Gilovich (born 1954) is a professor of psychology at Cornell University who has researched [...]

Tweaking the Kraljic Model

More than 25 years ago Peter Kraljic published his seminal “portfolio purchasing model,” which has been both a widely critiqued and widely accepted method for assessing procurement demand, risk and profit factors for supply chains. The model distinguishes among four product categories: leverage items, strategic items, noncritical items, and bottleneck items. My take on the [...]

Does Sheen Give “Winning” a Bad Name?

Yesterday I was working with a client to develop a workshop they have asked me to facilitate in order to help them turn their existing relationship into a high gear, highly collaborative Vested relationship. I came up with a title for the workshop that included the word “winning.” My client asked me to take out [...]

Consider the Outsourcing “Not” List

Most people in this industry, me included, tend to write about what outsourcing is, or should be. That’s a natural and normal approach, especially as we develop concepts and systems and the right way to outsource—such as (ahem) the Vested Outsourcing way! But sometimes looking through the other end of the lens can bring a [...]

Outsourcing, Trust and Stewardship Delegation

Sometimes it is worthwhile to go back to the future—especially when it comes to pulling Stephen R. Covey’s, The 7 habits of Highly Effective People, off the shelf for a quick review. Covey’s classic bestseller on personal effectiveness, published in 1989, has huge lessons for business and leadership effectiveness; it also has great resonance for [...]

Outsourcing T&Cs Can Cost You!

The old adage about being careful what you ask for applies to contract terms and conditions in spades: you may think you are properly protecting an outsourcing arrangement and insulating it from risk, but the flip side is that numerous T&Cs mean more costs that eat away at profits. Copious, onerous and (often) unnecessary T&Cs [...]

University of Tennessee/Vested Recognized for Academic Advancement

Recognition for groundbreaking work from the peers in our industry, namely from the Supply Chain Council this week, is both a wonderful honor and also great challenge. SCC announced the winners of the 2011 North American Supply Chain Excellence Awards at the annual Supply Chain World conference in Baltimore. There are three award categories, operational [...]